Insurance · Fortune 500 · case study
A Fortune 500 insurer became one of the first in America to run an enterprise multi-agent fleet.
85+ agents deployed in production
the problem
A Fortune 500 insurer wanted to modernize underwriting, claims and policy work, but its engineering teams had not built multi-agent systems before. The job was not just to ship agents. It was to build that capability inside the team.
before
- Zero internal agentic AI expertise
- Manual underwriting, claims and policy bottlenecks
- No familiarity with multi-agent architectures
after
- 85+ production agents as of August 2025
- Engineering team able to build and run agents
- One of the first US insurers with a live multi-agent fleet
what we did
- Custom Build-with-AI workshop
- Multi-agent orchestration patterns
- Post-workshop architectural consulting
- Underwriting, claims and policy workflows
how it ran
- Phase 1
- Custom workshop for the engineering org
- Phase 2
- Hands-on multi-agent patterns and design
- Phase 3
- Architectural guidance during rollout
- Today
- 85+ agents live, the team owns the system
Got a workflow like this one?
Book a call all case studies